Privacy Policy

Kid Carriage (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

We collect personal information that you voluntarily provide to us, including but not limited to:

• Name of parent or guardian
   
• Child’s name, school, and schedule details
   
• Contact information such as phone number and email address
   
• Payment information related to registration or tuition
   
• Any notes or special instructions you share with us
   

We may also collect limited technical information (such as browser type or IP address) when you visit our website to help improve our services.

2. How We Use Personal Information

We use the information we collect to:

• Communicate with parents and guardians about transportation schedules, route updates, and registration details
   
• Process registration fees and tuition payments
   
• Provide timely SMS updates for pickups, drop-offs, and service notifications
   
• Respond to inquiries and provide customer support
   
• Improve our website, communication, and overall service quality

3. SMS Communications

By providing your phone number, you agree to receive SMS notifications related to your child’s transportation, including pickup and drop-off alerts, schedule updates, and important service announcements.

SMS consent is not shared with third parties or affiliates.
You may opt out of SMS messages at any time by replying STOP to any message or contacting us directly.

4. Sharing of Information

We do not sell, rent, or trade your personal information.
We may share limited information only when necessary to:

• Fulfill transportation or operational requirements (e.g., with assigned drivers or staff)
   
• Comply with legal obligations or government requests
   
• Maintain website hosting and communication tools under strict confidentiality agreements
   

All third-party service providers we work with are required to maintain the confidentiality and security of your data.

5. Data Protection and Retention

We take appropriate administrative, technical, and physical safeguards to protect your information against unauthorized access, loss, or misuse.
We retain personal data only for as long as necessary to provide our services and meet legal or operational requirements.

6. Your Rights and Choices

You may request to access, correct, or delete your personal information at any time by contacting us.
To unsubscribe from SMS or email communications, simply follow the instructions in our messages or reach out to us directly.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:
📧 kidcarriageoffice@gmail.com
📞 682-341-1321
🌐 www.kid-carriage.com